Privacy Act

Please read this policy and if you have any questions contact us.

• By using the site you consent to the collection, use and disclosure of your personal information in accordance with this policy.

  Quality Counts is committed to protecting your privacy. This privacy policy tells you about our online collection, use and disclosure of personal information. The terms of this policy apply to all personal information collected by Quality Counts on the website qualitycounts.net.

  This site is operated by Quality Counts, LLC, a subsidiary of Kittelson & Associates, Inc. For personal information protection purposes, Quality Counts is the controller and, unless otherwise noted, is also the processor of the personal information. Information collected may be retained as long as it is reasonably required for the purposes it was collected.

• Consent to Collection of Your Personal Information

  We only collect personal information about you after you have provided us with your consent to collect that specific information. By voluntarily providing this information to us, you consent to the collection and use of your personal information as set out in this privacy policy.

• Personal information includes:

  • Information collected when you register including your username and password, your name, your mailing address, email address,fax and phone number.
  • Information collected when you make a purchase including your billing address.

  You may always choose not to provide personal information, but if you so choose, certain products and services may not be available to you.

• Use of Your Personal Information

  Quality Counts collects and uses your personal information to:

  • Create and manage your membership account
  • Process your transactions
  • Provide customer service
  • Perform research and analysis aimed at improving our products, services and technologies
  • To communicate with you about your transactions, new products and services. We may send transaction-related communications such as welcome letters, billing reminders, and purchase confirmations. We may also send you surveys or marketing communications to inform you of new products or services or other information or offers that may be of interest. These surveys or marketing communications will come from Quality Counts LLC. If you do not wish to receive surveys or marketing communications, please call QC Customer Service at 1(877) 580-2212. Please keep in mind that, if you choose not to receive marketing communications, you will continue to receive transactional or account communications (e.g., confirmation emails and account balance statements).

  Personal information collected by Qualilty Counts may be stored and processed in the US, and by providing us with your personal information and using our sites or services, you consent to any such transfer of information inside of your country. If you would like to exercise any of your personal information protection rights (including the right to have your personal information deleted), please contact us using the "Contact Information" below.

• Disclosing Your Personal Information

  Except as set out in this privacy policy, Quality Counts LLC does not disclose or sell your personal information to any third-parties.

  We may disclose your personal information to third-party service providers who perform services on our behalf. For example, we may hire other companies to handle the processing of payments, to provide data storage, to host websites, to fulfill orders and shipments, to assist in marketing, to conduct audits, etc. Those third-party service providers (i) shall be permitted to obtain only the personal information they need to provide the service, (ii) must protect personal information to the same extent as Quality Counts, and (iii) shall be prohibited from using it for any other purpose.

• Accessing Your Personal Information

  If you would like to review or revise information that you previously provided to us, you may access and change your personal information in the "Account Details" section of the site. You may also contact Customer Service at the information below or on the contact page for assistance.

• Personal Information Preferences

  If you choose not to receive marketing communications, please be advised that you will continue to receive transactional or account communications (e.g., confirmation emails and account balance statements).

• Use of Cookies and Other Technologies

  Quality Counts uses "cookies" to enable you to sign in to our services and to help personalize your online experience. A cookie is a small text file that is placed on your hard drive. Cookies contain information, including personal information, that can later be read by a web server in the domain that issued the cookie to you. The information that cookies collect includes the date and time of your visit, your registration information, session identification number and your navigational history and preferences.

  Cookies offer you many conveniences. They allow us to identify registered users when they return to the site so that they can retrieve previous search results and view their previous invoices. Cookies also save you time by eliminating the need to repeatedly enter the same information.

  You have the ability to accept or decline cookies. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, you may not be able to sign in or use other interactive features of our sites and services that depend on cookies but you will be able to perform basic navigation through the site.

• Security of Your Personal Information

  The security of your personal information is important to us. We follow generally accepted industry standards to help protect your personal information including without limitation:

  • Limiting access to your personal information to those of our employees who require it to provide services to you.
  • Requiring employees to sign confidentiality agreements to protect customer and other confidential information.
  • Storing your personal information in secure computer systems which protect it from unauthorized access or use.

  No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

  If a password is used to protect your account and personal information, it is your responsibility to keep your password confidential.

• Changes to This Privacy Policy

  We reserve the right to change the terms of this privacy policy at any time. When we make changes, we will revise the "Last Updated" date at the bottom of this policy. If there are material changes to this statement or in how Quality Counts LLC will use your personal information, we will notify you by prominently posting a notice of such changes here or on our home page, or by sending you an email.

• For Further Information

  If you have any further questions regarding the information Quality Counts collects, or how we use it, then please feel free to contact us by e-mail at: cjbergh@qualitycounts.net or any of the addresses mentioned on our Contact page.